Feature #36472

Refund to customer

Added by Sreerag Prasannan about 7 years ago. Updated over 6 years ago.

Status:ClosedStart date:07/06/2018
Priority:NormalDue date:09/04/2018
Assignee:-% Done:

100%

Category:FunctionalitySpent time:153.00 hours
Target version:-
End_Date:04/05/2018 Areas Affected:
remarks: Files Changed:
DB Changes: Initial Planned Hours:
Keys & Permissions:

Description

1) For refund case, we need to ensure the total amount showed is based on the screenshot attached - payment details screenshot, also remove the limitation validation cannot exceed hotel price.

2) In sales report for refunded to customer status for ALL and individual refunded to customer status we need to perform based on the excel sheet added.

3) cancel refund report- in this report also refuned to customer status - should show the final total amount which we get in sales report refunded to customer.

Payment details section.png (41 KB) Sreerag Prasannan, 03/08/2018 01:39 pm

Copy of RefundScenerio.xlsx (14.3 KB) Sreerag Prasannan, 03/13/2018 09:25 am

Subtasks

Bug #42804: refunded to customer issueClosed

Support #42960: Analyzing the Feature #36472 details for Bug #42804Closed

Feature #43351: Sales Report-Refundable fieldClosedAkhil (TSP) S

History

#1 Updated by Sreerag Prasannan about 7 years ago

  • File deleted (Copy of RefundScenerio.xlsx)

#2 Updated by Sreerag Prasannan about 7 years ago

  • File Copy of RefundScenerio.xlsx added

#3 Updated by Sreerag Prasannan about 7 years ago

  • File deleted (Copy of RefundScenerio.xlsx)

#4 Updated by Sreerag Prasannan about 7 years ago

#5 Updated by Sreerag Prasannan about 7 years ago

  • Description updated (diff)

#6 Updated by Ratheesh S about 7 years ago

  • Due date set to 03/22/2018
  • Status changed from New to Assigned
  • Assignee set to Linto V
  • Start date changed from 03/08/2018 to 03/19/2018
  • Estimated time set to 24.00

#7 Updated by Ratheesh S about 7 years ago

  • Assignee changed from Linto V to Shafas ES

#8 Updated by Shafas ES about 7 years ago

  • Status changed from Assigned to In Progress

#9 Updated by Shafas ES about 7 years ago

  • % Done changed from 0 to 20

half day power failure

#10 Updated by Shafas ES about 7 years ago

  • % Done changed from 20 to 50

#11 Updated by Ratheesh S about 7 years ago

  • Due date changed from 03/22/2018 to 03/23/2018

Date change due to complexity

#12 Updated by Shafas ES about 7 years ago

  • % Done changed from 50 to 70

#13 Updated by Shafas ES about 7 years ago

  • Status changed from In Progress to Fixed not Tested
  • % Done changed from 70 to 100
  • End_Date set to 03/23/2018

#14 Updated by Sreerag Prasannan about 7 years ago

Additonal Comments

1) client needed , The reconfirmed status to exist in refunded to customer section.

example when we take reconfirmed to customer status in sales report

he will see

2483 reconfirmed, all values in positvie

2483 refunded to customer negative values new caluclation

#15 Updated by Jubin J about 7 years ago

  • Due date changed from 03/23/2018 to 04/04/2018

have client comment

#16 Updated by Shafas ES about 7 years ago

  • Status changed from Fixed not Tested to In Progress

#17 Updated by Shafas ES about 7 years ago

  • % Done changed from 100 to 70

#18 Updated by Sreerag Prasannan about 7 years ago

Additional comments Added

Make sure the refund amount is reflected back to the agency balance

And in account summary report it should be entered as a new entry

example in agency balance was 500 credit balance

and we refund to customer -50

then in account summary report it should come as new entry with remark Refund to customer

If agency is deposit balance the in deposit balance the amount must be added and in deposit section the amount should be reflected in account summary report

#19 Updated by Jubin J about 7 years ago

  • Due date changed from 04/04/2018 to 04/05/2018
  • End_Date deleted (03/23/2018)

#20 Updated by Shafas ES about 7 years ago

  • Status changed from In Progress to Fixed not Tested
  • % Done changed from 70 to 100
  • End_Date set to 04/05/2018

#21 Updated by Sreerag Prasannan about 7 years ago

  • Status changed from Fixed not Tested to Closed
  • Assignee deleted (Shafas ES)

issue fixed.

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