Minor Live Issue #69596

Hotel || Booking Status Update Issue

Added by Maneesh V almost 6 years ago. Updated almost 5 years ago.

Status:Fixed not TestedStart date:07/28/2020
Priority:UrgentDue date:07/29/2020
Assignee:Jomiya J% Done:

100%

Category:FunctionalityEstimated time:4.00 hours
Target version:-Spent time:27.80 hours
DB Changes:Nill Files Changed:Nill
Keys & Permissions:Nill Initial Planned Hours:4
Areas Affected:Nill

Description

Hotel booking status updated as Reconfirmed before it's last cancellation date.

Please correct this issue

The booking should in Confirmed status before the last cancellation date.

Attached screenshot and logs for reference.

28-07-2020
Please find the new Live issue with same scenario . attaching the logs and screenshot for reference.

Screenshot (342).png - tqr (199 KB) Maneesh V, 07/01/2019 10:35 am

RoomsXmlHotel.zip - log (88.8 KB) Maneesh V, 07/01/2019 10:35 am

Tripnet_Cancellation.png (205 KB) Joseph P, 07/02/2019 04:07 pm

nithin.png (518 KB) Vyshakh A B, 07/16/2019 08:08 am

RoomsXmlHotel.zip (305 KB) Vyshakh A B, 07/16/2019 08:17 am

28072020.jpg (44.6 KB) Prasob KP, 07/28/2020 05:15 pm

Log28072020.zip (292 KB) Prasob KP, 07/28/2020 05:15 pm

tripnet confirm status.png (462 KB) Jomiya J, 07/28/2020 07:18 pm

History

#1 Updated by Linto V almost 6 years ago

  • Due date set to 07/01/2019
  • Status changed from New to Assigned
  • Assignee set to Nithin George

#2 Updated by Linto V almost 6 years ago

  • Assignee changed from Nithin George to Joseph P
  • Estimated time set to 4.00
  • Initial Planned Hours changed from 0 to 4

#3 Updated by Joseph P almost 6 years ago

  • Status changed from Assigned to In Progress

#4 Updated by Linto V almost 6 years ago

  • Due date changed from 07/01/2019 to 07/02/2019

#5 Updated by Joseph P almost 6 years ago

  • File Tripnet_Cancellation.png added
  • Status changed from In Progress to For Review
  • Assignee changed from Joseph P to Linto V
  • DB Changes set to Nill
  • Keys & Permissions set to Nill
  • Areas Affected set to Nill
  • Files Changed set to Nill

Checked in the B2B side.
Searched for hotel,
Found only the offline hotel results.
made false the related key.
Again searched with it,
found no results for hotel search.
verified the related log.
Found there is results for the
search scenario.
worked for the results.
put break points in the related portions and
resolved it.
Got the results for the related search.
inspected the log and moved through the codes.
Made a voucher for hotel.
inspected the log checked the date calculation
related portions.
To recreate the scenario,
tried to read the xml file through the solution
which is attached in redmine took some time to do that,
Attaching the related screenshot.

#6 Updated by Linto V almost 6 years ago

  • Due date changed from 07/02/2019 to 07/04/2019
  • Status changed from For Review to Assigned
  • Assignee changed from Linto V to Nithin George

#7 Updated by Nithin George almost 6 years ago

  • Status changed from Assigned to In Progress

#8 Updated by Nithin George almost 6 years ago

  • Status changed from In Progress to For Review
  • Assignee changed from Nithin George to Linto V

Issue checked with live solution and live database, no getting reproduce this.

#9 Updated by Vyshakh A B almost 6 years ago

The Same issue has again occurring again.
Please see the screenshot attached. As of now the hotel with free cancellation policy (Free cancellation) are getting invoice and status updating as 'Reconfirmed'.

Note
We know that for a free cancellation hotel - it will get invoiced and status update as confrim
" for a free non refundable hotels - it will get booked and status update as reconfrimed
By refering the Booking history table the Action perform status updating as 3 (hotel property ID) for 1 (Status ID 1- reconfrimed)
Please check the case and Fix ASap.

#10 Updated by Vyshakh A B almost 6 years ago

  • Assignee changed from Linto V to Jomiya J

#11 Updated by Vyshakh A B almost 6 years ago

  • Priority changed from High to Urgent

#12 Updated by Jomiya J almost 6 years ago

  • Due date changed from 07/04/2019 to 07/16/2019
  • Status changed from For Review to Assigned
  • Assignee changed from Jomiya J to Rosu Sebastian
  • Start date changed from 07/01/2019 to 07/16/2019

Reassigning

#13 Updated by Rosu Sebastian almost 6 years ago

  • Status changed from Assigned to In Progress

#14 Updated by Rosu Sebastian almost 6 years ago

  • Status changed from In Progress to Not reproducible
  • % Done changed from 0 to 100

checked in local , 100 and live solution issue not found, delay due to build errors

#15 Updated by Josna J over 5 years ago

Unable to check due to Bug #76244

#16 Updated by Prasob KP almost 5 years ago

#17 Updated by jijo g almost 5 years ago

  • Due date changed from 07/16/2019 to 07/29/2020
  • Status changed from New to Assigned
  • Assignee changed from Rosu Sebastian to Jomiya J
  • Start date changed from 07/16/2019 to 07/28/2020

#18 Updated by Jomiya J almost 5 years ago

  • Status changed from Assigned to In Progress

#19 Updated by Jomiya J almost 5 years ago

issue check in 100 for expedia - issue not found..
checked with roomsxml - no result found..

#20 Updated by Jomiya J almost 5 years ago

  • Status changed from In Progress to Fixed not Tested

Issue cont reproduce in local, 100 and staging. check with superadmin and agency user

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