Major Live Issue #62321

Hotel || Booking issue

Added by Vyshakh A B about 6 years ago. Updated almost 6 years ago.

Status:Fixed in LiveStart date:04/04/2019
Priority:HighDue date:04/05/2019
Assignee:Vinu Tomy% Done:

100%

Category:FunctionalityEstimated time:6.00 hours
Target version:-Spent time:12.50 hours
DB Changes:nill Files Changed:nill
Keys & Permissions:nill Initial Planned Hours:06.00
Areas Affected:nill

Description

Issue--
Booking has been made within the cancellation deadline and past the booking release date but the status is displayed as confirmed instead of reconfirmed.
Please check this issue for the HSH Api.
Attaching the log and screenshot along with this bug.

scenario:

Hotel name :Four Seasons at the Bosphoru
Check In Date ::03-04-2019
Check Out date ::08-04-2019
No of guest :: 4
Number of Nights ::5

tripnet3.png (13.3 KB) Vyshakh A B, 04/03/2019 10:06 am

tripnet4.png (10.5 KB) Vyshakh A B, 04/03/2019 10:06 am

tripnet2.png (66 KB) Vyshakh A B, 04/03/2019 10:06 am

tripnet1.png (107 KB) Vyshakh A B, 04/03/2019 10:06 am

HotelbedsApitude.zip (909 KB) Vyshakh A B, 04/03/2019 10:07 am

History

#1 Updated by Nithin George about 6 years ago

  • Due date set to 04/04/2019
  • Status changed from New to Assigned
  • Assignee set to Vinu Tomy
  • Start date changed from 04/03/2019 to 04/04/2019
  • Estimated time set to 6.00
  • Initial Planned Hours changed from 00 to 06.00

#2 Updated by Vinu Tomy about 6 years ago

  • Status changed from Assigned to In Progress

#3 Updated by Vinu Tomy about 6 years ago

  • % Done changed from 0 to 30

Issue not able to produce. Checked in local db 100 and live db copy with live solution but it working fine.It is invoiced only if booking date is before last cancellation date other wise it is booked.Need to check more.Do different booking with different hotel for producing scenario and with scenario given but it is working.

#4 Updated by Nithin George about 6 years ago

  • Due date changed from 04/04/2019 to 04/05/2019

#5 Updated by Vinu Tomy about 6 years ago

  • % Done changed from 30 to 100

Checked in with same agent and same hotel with same date set from code but it's working and no able to reproduce issue.Only invoiced when cancellation date is greater than booking date. Checked in live db data is saved correctly and no error log created so not able to identify the issue.

#6 Updated by Vinu Tomy about 6 years ago

  • Status changed from In Progress to For Review
  • Assignee changed from Vinu Tomy to Nithin George
  • DB Changes set to nill
  • Keys & Permissions set to nill
  • Areas Affected set to nill
  • Files Changed set to nill

#7 Updated by Nithin George about 6 years ago

  • Assignee changed from Nithin George to Vyshakh A B

As of now its working fine in local with live solution and live db. Please check or enable the web config key & confirm this case

<add key="EnableFileLog" value="true" />

#8 Updated by Vyshakh A B about 6 years ago

recreation of same scenario is not working. As of now working fine as per the cancellation policies.

#9 Updated by Vyshakh A B about 6 years ago

The issue Couldn't found and monitoring the issue.

#10 Updated by Vyshakh A B about 6 years ago

  • Status changed from For Review to Fixed in Live

We checked and updated the issue. As of now it seems like working fine.

Tried to Reproducing the same scenario and we couldn't found the issue

#11 Updated by Vyshakh A B almost 6 years ago

  • Assignee changed from Vyshakh A B to Vinu Tomy

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