Critical Live Issue #46159

hotel voucher not created

Added by Sreerag Prasannan over 6 years ago. Updated over 6 years ago.

Status:ClosedStart date:09/04/2018
Priority:NormalDue date:09/05/2018
Assignee:-% Done:

0%

Category:FunctionalitySpent time:5.70 hours
Target version:-
End_Date:09/05/2018 Areas Affected:No Areas changed
remarks:checked by connecting live db connection and also using live solution
checked for hotelbeds apitude, roomsxml and for miki provider - for all the provider - hotel vouchered.
above issue is not able to reproduce.
Files Changed:No files changed
DB Changes:No Db Changed Initial Planned Hours:
Keys & Permissions:No keys Added

Description

In tripnet Live hotel voucher not created, staging is working perfectly.

In live ,"please do not refresh the page option only coming". no voucher after that

error log coming.

04-30-2018-09-09_Log.txt Magnifier (35.5 KB) Sreerag Prasannan, 09/04/2018 09:35 am

History

#1 Updated by Sreerag Prasannan over 6 years ago

  • Description updated (diff)

#2 Updated by Nishad K over 6 years ago

  • Due date set to 09/04/2018
  • Status changed from New to Assigned
  • Assignee set to Nithin V

#3 Updated by Nithin V over 6 years ago

  • Status changed from Assigned to In Progress

#4 Updated by Nithin V over 6 years ago

checked in local as well as connecting live db with live solution, issue is not able to produce.
as per the scenario mentioned - created hotel vouchers on hotelbeds apitude and also on rooms xml provider.

#5 Updated by Nishad K over 6 years ago

  • Due date changed from 09/04/2018 to 09/05/2018

#6 Updated by Nithin V over 6 years ago

  • Status changed from In Progress to Not reproducible
  • End_Date set to 09/05/2018
  • remarks set to checked by connecting live db connection and also using live solution checked for hotelbeds apitude, roomsxml and for miki provider - for all the provider - hotel vouchered. above issue is not able to reproduce.
  • DB Changes set to No Db Changed
  • Keys & Permissions set to No keys Added
  • Areas Affected set to No Areas changed
  • Files Changed set to No files changed

checked by connecting live db connection and also using live solution
checked for hotelbeds apitude, roomsxml and for miki provider - for all the provider - hotel vouchered.
above issue is not able to reproduce.

#7 Updated by Sreerag Prasannan over 6 years ago

  • Status changed from Not reproducible to Closed

closing the case as few codes for alphys bug - 43924 was pending to release in live, once it is released working fine.

#8 Updated by Sreerag Prasannan over 6 years ago

  • Assignee deleted (Nithin V)

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