Bug #40633

Train Fare Update case

Added by Sreerag Prasannan almost 7 years ago. Updated almost 7 years ago.

Status:ClosedStart date:06/04/2018
Priority:HighDue date:06/05/2018
Assignee:-% Done:

100%

Category:FunctionalitySpent time:4.70 hours
Target version:-
End_Date:06/05/2018 Areas Affected:
remarks: Files Changed:
DB Changes: Initial Planned Hours:
Keys & Permissions:

Description

When fare update came for train, the loader and button also displayed.

Also the train voucher didnt came, blank displayed. Please fix.

attached error logs and screenshot.

Train.png (71.2 KB) Sreerag Prasannan, 06/01/2018 04:14 pm

PAR_6-13-2018_AMS_6-26-2018_RoundTrip_TF_Train.zip (23.6 KB) Sreerag Prasannan, 06/01/2018 04:15 pm

01-40-2018-18-06_Log.txt Magnifier (3.62 KB) Sreerag Prasannan, 06/01/2018 04:15 pm

Fare update.png (88.8 KB) Sreerag Prasannan, 06/11/2018 12:38 pm

11-06-2018-15-06_Log.txt Magnifier (3.19 KB) Sreerag Prasannan, 06/11/2018 12:43 pm

11-04-2018-15-06_Log.txt Magnifier (432 Bytes) Sreerag Prasannan, 06/11/2018 12:43 pm

BCN_6-20-2018_MAD_6-28-2018_RoundTrip_TF_Train.zip (45.6 KB) Sreerag Prasannan, 06/11/2018 12:45 pm

History

#1 Updated by Sreerag Prasannan almost 7 years ago

  • Project changed from 3otolat_Cax to Tripnet
  • Category deleted (Functionality)

#2 Updated by Sreerag Prasannan almost 7 years ago

  • Category set to Functionality

#3 Updated by Vipin das almost 7 years ago

  • Due date set to 06/04/2018
  • Status changed from New to Assigned
  • Assignee set to Jils Thomas
  • Start date changed from 06/01/2018 to 06/04/2018

#4 Updated by Jils Thomas almost 7 years ago

  • Status changed from Assigned to In Progress

#5 Updated by Vipin das almost 7 years ago

  • Due date changed from 06/04/2018 to 06/05/2018

#6 Updated by Jils Thomas almost 7 years ago

  • % Done changed from 0 to 50

#7 Updated by Jils Thomas almost 7 years ago

  • Status changed from In Progress to Fixed not Tested
  • % Done changed from 50 to 100
  • End_Date set to 06/05/2018
  • Booking Button and loader showing simultaneously issue is solved
  • Fare update by a last decimal place is avoided (which occurred due to our rounding after fare summary calculation) and ticketing proceeded.
  • Pax related (child min age when search in round trip) booking failures are handled.

Other booking failures found in present conditions are also handled with proper messages.

#8 Updated by Sreerag Prasannan almost 7 years ago

Now booking is failed, Please check. As per comments ticket must be displayed. Attached logs.
I checked with 1 adult ,1 child, I infant.

round trip.

#9 Updated by Sreerag Prasannan almost 7 years ago

  • Status changed from Fixed not Tested to Not Fixed
  • Assignee set to Jils Thomas

#10 Updated by Jils Thomas almost 7 years ago

  • Status changed from Not Fixed to In Progress

#11 Updated by Jils Thomas almost 7 years ago

  • Status changed from In Progress to Need more info
  • Assignee changed from Jils Thomas to Sreerag Prasannan

As per the error logs it seems that the remote server was down at the moment when this booking has been done.

To ensure what happened exactly in the that situation, Please book another ticket with same scenario and must attach the screen shot of final ticket screen along with the error and xml logs

#12 Updated by Sreerag Prasannan almost 7 years ago

  • Status changed from Need more info to Closed
  • Assignee deleted (Sreerag Prasannan)

closing case , as per above jils comments it might be due to travel fusion server down case. Now ticket generated.

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